All in stock items will ship within 1-5 business days. We do not offer expedited shipping at this time. Items are shipped via UPS or USPS. P.O. Purple Rose Home does not deliver to PO boxes. Please provide an accurate street address for delivery.
Most shipped items do not require a signature at delivery and will be left on a doorstep or porch. Purple Rose Home must be notified if a signature is required or special delivery instructions must be noted. We will not be responsible for missing delivered pieces.
All of our shipping time frames are guidelines. Hiccups with manufacturers, shipping companies and imports are out of our hands but we will do the best to keep you informed and up to date on the arrival of your order. We ask for your patience as we are always keeping a watchful eye on these delays.
We ask that you also review our returns & exchanges and terms of service pages before finalizing your order.
ITEMS THAT SHIP FREE:
If you have ordered items that ship free along with regular items, you will only be charged shipping on the regular items.
If you would like to return an item that was shipped free and falls under returnable items, then the refund will be processed for the amount of the item minus standard shipping prices to cover our costs. This is null if the item is defective or damaged. The customer is also responsible for shipping costs of the item being sent back to Purple Rose Home or the manufacturer specified during the return process. Some items drop ship from manufacturer and these items will need to be returned directly back to the manufacturer. Failure to do so will incur additional charges"
Purple Rose Home uses a White Glove delivery option for all furniture shipments. Due to item's size and delicacy, our trust lies with a single company to deliver your furniture pieces intact and in perfect condition. This results in a much higher shipping rate without the hassle of transit damages. We understand this doesn't always make sense based on the price of the items being purchased. We apologize for any frustration and ask for your understanding in our conducting seamless and quality shipments.
Furniture orders with free shipping and multiple items will ship complete when the last item is available.
For any additional questions on shipping please contact us at email@example.com or head to our contact page. Please also see our Policies page for more information on our return policy and other important information.