Here, at Purple Rose Home, we offer some items that are custom made to order or personalized. These items are not eligible for return or refund. Items that are defective or damaged must be reported immediately, through the form at the bottom of this page. They will be submitted for review and we will notify you straight away as to the next steps for fixing the problem. Purple Rose Home has the right to fix and damages or defects before any refunds are offered if this issue should arise. Please do not return items to Purple Rose Home without permission or valid RA#.
Here is a list of vendors that fall under that category.
Bella Notte Linens. All bedding items are made to order in their California warehouse and considered custom. Order time is 6-8 weeks.
Sugarboo. Sugarboo signs and artwork are made to order and are not returnable or refundable.
Sweet Gumball. All larger prints (sizes 12" x 12" and up) are made to order and considered custom. Shelf art pieces under 12" are returnable under our standard returning rules.
Personalized Items: Items that are custom made with monograms or specific dates, names or sayings are custom made to order and not returnable or refundable.
Additional Items Not Returnable or Refundable: Please visit our "Returns & Exchanges" page to review other items that are not considered custom but are not returnable or refundable.[powr-form-builder id=4f119cd4_1493071349]